b889 Terms & Conditions
These Terms & Conditions govern your use of the b889 platform. By creating an account and using our services, you confirm that you have read, understood, and agreed to be bound by these terms in full. Please read them carefully before proceeding.
General Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and b889 ("b889", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at b889.app. By registering an account, accessing the platform, or placing any wager, you agree unconditionally to these Terms in their entirety.
b889 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, b889 will notify registered players via email or on-platform notification. Continued use of the b889 platform following the publication of revised Terms constitutes your acceptance of the updated agreement. It is your responsibility to review these Terms periodically.
These Terms apply to all products and services available through b889, including but not limited to online casino games, live dealer tables, sports betting markets, crash and instant games, promotional bonuses, and payment processing services. Additional product-specific rules may apply and will be communicated within the relevant section of the platform.
Important: If you do not agree with any part of these Terms, you must not register an account or use the b889 platform. By proceeding, you confirm full acceptance of all terms and conditions set out in this document.
Governing Language
These Terms are published in English. In the event of any discrepancy or inconsistency between the English version and any translated version, the English version shall prevail in all circumstances.
Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from the remaining Terms and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
Age Restriction & Eligibility
b889 operates strictly as an 18+ platform. No person under the age of 18 years is permitted to register an account, access any real-money game or betting market, or receive any promotional bonus. b889 enforces age verification at the point of registration and at the point of first withdrawal. Any account found to belong to a person under 18 years of age will be suspended immediately and all funds forfeited.
18+ Only. By creating a b889 account you confirm and warrant that you are at least 18 years of age. Providing false date-of-birth information to circumvent this restriction is a serious breach of these Terms and will result in permanent account closure and forfeiture of all associated balances.
Eligibility Requirements
To be eligible to hold and use a b889 account, you must meet all of the following criteria at the time of registration and at all times thereafter:
- You are aged 18 years or older.
- You are accessing b889 voluntarily for entertainment purposes.
- You are not acting on behalf of any third party, nor are you registered as a professional player in any jurisdiction that restricts your participation.
- You do not have an existing b889 account that has been suspended or permanently closed for any breach of these Terms.
- You are not a current employee, contractor, affiliate, or immediate family member of an employee of b889 or any of its licensed game providers.
- You have not been placed on any self-exclusion register or cooling-off period by b889 or any third-party responsible gaming body.
b889 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory documentation within the timeframe specified by b889 support will result in the temporary suspension of the account pending verification.
Account Registration
Each player is permitted to hold exactly one b889 account. Creating duplicate accounts — whether under the same name, email address, device, IP address, payment method, or any combination thereof — is strictly prohibited and constitutes a material breach of these Terms. Where duplicate accounts are identified, b889 reserves the right to close all associated accounts and forfeit any outstanding balances, including bonus funds and pending withdrawals.
Registration Information
When registering your b889 account, you are required to provide accurate, current, and complete information. This includes, but is not limited to, your full legal name, date of birth, email address, and preferred payment method details. You are responsible for ensuring that all information held on your account remains accurate and up to date. Notify b889 support at [email protected] immediately if any registered details change.
Account Security
You are solely responsible for maintaining the confidentiality of your b889 login credentials, including your username and password. b889 strongly recommends enabling two-factor authentication (2FA) on your account. You must not share your login credentials with any third party, and b889 will never ask for your password via email, live chat, or telephone.
Any activity conducted through your b889 account — including all deposits, wagers, and withdrawals — is deemed to have been authorised by you. b889 accepts no liability for losses arising from unauthorised access to an account where the player has failed to maintain adequate credential security.
Security Tip: Use a unique, complex password for your b889 account that you do not use on any other website. Enable two-factor authentication for an additional layer of protection. If you suspect unauthorised access to your account, contact [email protected] immediately.
Know Your Customer (KYC) Verification
b889 reserves the right to request KYC documentation from any player at any time, including but not limited to: a government-issued photo ID (National ID card, passport, or driving licence), proof of address (utility bill or bank statement dated within 90 days), and proof of payment method ownership. Accounts undergoing KYC review may have withdrawals placed on hold until verification is satisfactorily completed. b889 commits to processing KYC submissions within 3 business days of receiving complete documentation.
Deposits & Withdrawals
All transactions on b889 are conducted in Bangladeshi Taka (BDT, ৳). b889 supports a range of payment methods tailored to the Bangladesh market, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.
Deposits
The minimum deposit amount at b889 is ৳200. Deposits are credited to your b889 wallet instantly or within the processing time associated with your chosen payment method. b889 does not charge any fees on deposits. However, your payment provider may apply its own transaction charges, for which b889 accepts no responsibility.
All deposits must be made from a payment account registered in your own name. b889 will not accept deposits made from third-party accounts. Deposits identified as originating from unverified or third-party sources will be reversed and the associated account reviewed for compliance with these Terms.
Withdrawals
The minimum withdrawal amount is ৳500. Withdrawals to bKash and Nagad are typically processed within 15 minutes of request approval. Bank transfer withdrawals may take up to 3 business days depending on the receiving institution's processing schedule. b889 does not charge withdrawal fees; however, your payment provider may apply its own charges.
Withdrawals may only be made to a payment account registered in the same name as your b889 account. b889 reserves the right to request additional verification before processing any withdrawal. Withdrawals requested prior to the completion of KYC verification will be held pending satisfactory identity confirmation.
Transaction Currency: All balances, deposits, bonuses, wagers, and withdrawals on b889 are denominated in BDT (৳). No currency conversion is applied. What you see in your b889 wallet is the amount you will receive — there are no hidden conversion spreads or fees applied by b889.
Fraud Prevention
b889 operates robust fraud detection systems and monitors all transactions for unusual activity. If b889 reasonably suspects that a transaction is fraudulent, constitutes money laundering, or otherwise violates these Terms or applicable law, b889 reserves the right to suspend the associated account, freeze the relevant balance, and report the activity to the appropriate authorities. Any funds identified as proceeds of fraud will be forfeited in their entirety.
Bonuses & Promotions
b889 offers a range of promotional bonuses to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, Victory Day, and major cricket tournaments including the BPL and ICC T20 World Cup. All promotional offers are subject to their own specific terms, which are published on the relevant promotion page within the b889 platform.
General Bonus Conditions
Unless the specific promotion states otherwise, the following general conditions apply to all b889 bonuses:
- Bonuses are available to one account per player, per household, per device, and per IP address.
- A minimum wagering requirement (rollover) must be met before bonus-derived winnings can be withdrawn. The applicable rollover multiplier is stated on each promotion page.
- Bonus funds must be used within the validity period stated on the promotion. Expired bonus funds are forfeited without compensation.
- b889 reserves the right to withdraw any bonus offer at any time without prior notice, provided that active wagering requirements already in progress are not retroactively affected.
- If a player requests a withdrawal before completing the applicable wagering requirement, b889 reserves the right to deduct the outstanding bonus balance from the withdrawal amount.
- Bonuses may not be transferred between accounts and have no cash value until all wagering conditions have been met.
Abuse and Exploitation
b889 takes a zero-tolerance approach to bonus abuse. Behaviours that constitute bonus abuse include, but are not limited to: registering multiple accounts to claim the same promotion, placing low-risk hedging bets to clear wagering requirements without genuine play, using automated bots or scripts to interact with the platform, and colluding with other players to manipulate promotional outcomes. Any player found to have abused a promotion will have all bonus funds and associated winnings forfeited, and their account may be permanently closed.
User Obligations
By using b889, you agree to the following obligations at all times while your account is active:
- You will use b889 solely for personal entertainment purposes and will not use the platform for any commercial or professional gambling activity.
- You will not attempt to circumvent any security, verification, or access control measure implemented by b889.
- You will not use any automated software, bot, script, spider, or artificial intelligence tool to interact with b889 games, markets, or account functions without explicit written permission from b889.
- You will not engage in any form of collusion, match-fixing, chip dumping, or other conduct that manipulates game or betting outcomes.
- You will not reverse-engineer, copy, distribute, or create derivative works based on any part of the b889 platform, including its software, content, or interface design.
- You will not engage in any conduct that disrupts the experience of other b889 players, including via the live chat feature within live dealer games.
- You will immediately notify b889 if you become aware of any technical error, software fault, or misconfigured odds that creates an unfair advantage. Any winnings derived from knowingly exploiting a platform error will be forfeited.
- You will comply with all applicable laws and regulations relevant to online gambling in your jurisdiction of residence.
Intellectual Property
All content on the b889 platform — including game content supplied by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — is protected by intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use b889 content for personal entertainment purposes only. This licence does not grant you any ownership rights in b889's platform or content.
Account Suspension & Closure
b889 reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice if b889 has reasonable grounds to believe that the player has breached any provision of these Terms, engaged in fraudulent or illegal activity, or if the continued operation of the account poses a risk to b889's platform integrity or to the welfare of the player.
Closure Initiated by the Player
Players may request the closure of their b889 account at any time by contacting support at [email protected]. Upon receipt of a closure request, b889 will process any pending withdrawals of verified real-money funds within the standard processing timeframe. Unmet wagering requirements on bonus funds will result in the forfeiture of those bonus balances at the point of closure.
Closure Initiated by b889
Where b889 initiates the closure of an account due to a breach of these Terms, the following consequences apply:
- All pending and future withdrawals associated with the account will be reviewed before release.
- Any bonus balances, free spins, or promotional credits will be forfeited in full.
- Real-money funds deposited by the player (net of any applicable deductions for identified fraud, money laundering, or deliberate exploitation of platform errors) will be returned via the player's registered payment method where legally required.
- b889 will retain account transaction records for a minimum of 5 years in accordance with its data retention policy.
Self-Exclusion Requests: If you wish to close your account for responsible gaming reasons — including if you feel that gambling is negatively affecting your life — please contact [email protected] immediately. Self-exclusion requests are processed within one hour and all marketing communications cease at the point of exclusion. See Section 8 for full details on responsible gaming tools.
Responsible Gaming
b889 is committed to providing a safe and responsible gaming environment for all eligible players. We recognise that gambling, while a legitimate form of entertainment for the vast majority of players, carries inherent risks — and we take our duty of care seriously. The following tools and policies are in place to help players stay in control of their b889 activity.
Available Responsible Gaming Tools
- Deposit Limits: Set a cap on the total amount you can deposit within a rolling 24-hour, 7-day, or 30-day period. Limits take effect immediately and may be decreased at any time. Increases are subject to a 24-hour cooling-off delay.
- Session Time Limits: Configure a maximum session duration after which b889 will display a notification and optionally log you out automatically.
- Cooling-Off Periods: Take a temporary break of 24 hours, 7 days, or 30 days. During this period your account is inaccessible and all promotional communications are paused.
- Self-Exclusion: Request a minimum 6-month or permanent exclusion from b889. Self-exclusions take effect within one hour of your request and cannot be reversed for the duration of the exclusion period.
- Reality Checks: Enable regular on-screen reminders displaying how long you have been playing and your net session result.
Seeking Help
If you believe that your gambling has moved beyond entertainment and is causing harm to your finances, relationships, or mental health, b889 strongly encourages you to reach out for support. Contact our team at [email protected] to initiate immediate account restrictions. b889 also recommends consulting trusted friends, family members, or professional counselling services if you are concerned about your gambling behaviour.
b889 enforces a strict 18+ policy and operates mandatory age verification. Any operator, parent, or guardian who suspects that a minor is using or attempting to use the b889 platform should report this immediately to [email protected].
For more information on b889's responsible gaming framework — including detailed guidance on all available tools, self-assessment resources, and step-by-step instructions for activating limits — please visit our dedicated Responsible Gaming page.
What These Terms Protect
b889's Terms & Conditions exist not just to protect the platform — they are designed to establish a fair, transparent, and secure environment for every player.
All games on b889 use independently certified RNG technology from licensed studios. Published RTP figures are accurate and audited. No outcome can be manipulated — every spin and every deal is provably random.
b889 applies 256-bit SSL encryption across all pages, stores passwords as salted hashes, and monitors accounts for anomalous login activity. Two-factor authentication is available to all registered players at no cost.
b889 processes withdrawals to bKash and Nagad within 15 minutes on average. There are no hidden fees, no conversion charges, and no deductions on legitimate verified withdrawals. What you win, you receive.
Every b889 promotion publishes its wagering requirements, validity period, and eligible games in plain English — no buried small print, no retroactive changes to active bonus conditions. Claim with confidence.
Deposit limits, session timers, cooling-off periods, and self-exclusion are built into every b889 account. These tools are free, immediate, and cannot be overridden by promotional offers or bonus balances.
b889's English-language support team is available 24/7 via email at [email protected]. All account queries, KYC submissions, responsible gaming requests, and dispute escalations are handled with a clear response timeline.
Questions About These Terms? We're Here to Help.
If any part of these Terms & Conditions is unclear, our support team is available around the clock to provide plain-English explanations. You can also explore our FAQ for quick answers to the most common player questions.